Thursday, March 6, 2008

eleven lessons learned at lax

  1. janitors are very important people
  2. nine dollars doesn’t buy much at an airport Burger King
  3. attitude is a choice
  4. sometimes spending money gains sanity
  5. good customer service is important
  6. good customer service doesn’t mean everyone will be pleased
  7. just because you can’t see it, doesn’t mean it isn’t there
  8. life is more enjoyable when you are friendly
  9. apologies really do work
  10. perceptions are not always reality
  11. Sun Country is a fantastic airline

Bonus Lesson: sometimes “delayed” is the best answer to prayer that the Lord gives

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